May 28, 2020
To our patients:
There are many concerns and questions regarding Coronavirus right now. We at Northshore Dental are taking this very seriously. We have remained open for emergency patients and are planning to open for regular care on Friday May 29, 2020.
Many people are wondering “is it safe?” to have dental work done. Our dental office is a very safe place. We have always followed Universal Precautions, which were adopted many years ago to prevent the spread of tuberculosis, hepatitis, AIDS, etc. Universal Precautions involve the wearing of masks, gloves, and protective eyewear, handwashing, and use of hand sanitizers. We heat sterilize all instruments that are not disposable. We wipe down the light, equipment, chairs, bracket tables, and counters after each patient.
What are we doing beyond our normal procedures? We will be modifying our practice schedule to keep patient flow in the office to a minimum. We will ask that you remain in your car until the treatment room is ready for you. Call us when you arrive at the office and we will return your call when we are prepared for you to come in. We will be asking COVID-19 screening questions and proactively taking the temperature of all patients who come in for treatment. We will be increasing our wipe down of the doors, restrooms, and waiting room to keep patients safe. We will be increasing our use of PPE which will require us to add a $10 charge to your appointment. The office will be kept cooler because of the increased protective wear, so bring a blanket or sweater to keep warm.
We have also added medical grade multi-stage air purifiers in all operatories and at the front desk. These purifiers remove viruses, dust, pollen, mold, and bio-aerosols from the air. This purifier kills the COVID-19 virus.
So what can you do? Wash your hands frequently for 20 seconds as advised. Please reschedule your appointment if you feel ill, have a fever, or have been exposed to someone who has these symptoms.
This is a fluid situation with many changes daily. We will update our policies as recommended by the CDC and the American Dental Association.
Sincerely,
The Staff of Northshore Dental Associates
